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Frequently Asked Questions

  • What if I need to cancel my booking?
    We understand plans change. Cancellations made at least 48 hours in advance will receive a full refund. Cancellations within 48 hours may incur a fee. See our cancellations policy for full details.
  • Do I need to purchase a park ticket for the nanny?
    Nope! Our nannies are season pass holders.
  • What age range do you care for?
    We care for children of all ages, from infants to tweens. We match your child with a nanny experienced in their age group and needs.
  • How much does it cost?
    Pricing varies by location and service. A few examples: - Theme Park Nanny in CA: Starting at $180 for 4 hours. - Orlando Theme Park Nanny: Starting at $160 for 4 hours. - Jamaica Visitors: Starting at $25 per hour - Cruise Care: $35 per hour Please visit our Services & Pricing page for a full breakdown.
  • What are the minimum hours for booking?
    Most services require a 4 hour minimum, including theme park visits, resort stays and Jamaica-based care. Custom bookings may be available upon request.
  • How do I book a nanny?
    Booking is easy! - Fill out our Booking Form - Choose your service and location - We'll match you with a perfect nanny and confirm the details. You can also email us at breakreliefsitters@gmail.com or WhatsApp us at (424) 255-0105 for quick responses.
  • Need help booking last minute?
    Please text, DM or WhatsApp us at (424) 255-0105 for fastest response. Please include: - Your Location - Service Type - Date and Time - Number and ages of children We will do everything to accomodate you!
  • What qualifies as a last-minute booking?
    Any booking request made within 72 hours (3 days) of the desired service start time.
  • Are your sitters CPR certified and background checked?
    Absolutely. Every sitter and nanny is CPR-certified, background checked and vetted for professionalism, safety and warmth. Your child's wellbeing is our top priority.
  • Are your nannies trained to work with children on the autism spectrum or with special needs?
    Yes! Many of our nannies are trained and experienced in caring for neurodiverse children, including those with autism. We use sensory-friendly strategies, calming techniques and visual supports to help your child feel safe, understood and happy.
  • What locations do you serve?
    We proudly serve: - California: Disneyland, Universal Studios Hollywood and Legoland - Florida: Disney World, Universal Studios Orlando - Jamaica: The entire island - Cruises
  • Do you provide overnight care or travel with families?
    Yes! We offer travel nanny services and can accompany families on vacations, cruises and overnight stays. All travel costs (flight, lodging, meals) must be covered by the family.
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